Privacy Policy

Effective Date: October 6, 2024

At DataConverter.io, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information from and about users of our platform, including:

1.1 Personal Information

When you use DataConverter.io, we may collect personal information that you provide to us directly, such as:

  • Data Files: Data you provide through upload, paste, type, reterieve from a remote server, or other means.
  • Account Information: Name, email address, password, and other details needed to create an account.
  • Payment Information: Credit card numbers, billing address, and other payment-related data.
  • Communications: Information you provide when you contact customer support or communicate with us through any platform.

1.2 Automatically Collected Information

We may automatically collect certain information about your device and usage of the platform, such as:

  • Usage Data: Details about how you use our service, including features accessed, time spent, and actions taken.
  • Device Information: IP address, browser type, operating system, and other device-specific information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect data about your interaction with our website. See our Cookie Policy for more details.

1.3 Third-Party Information

We may also receive information about you from third parties, including our service providers (e.g., payment processors) or marketing partners.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process your transactions, manage your account, and deliver the services you request.
  • To Improve the Platform: To understand how users interact with DataConverter.io and to enhance our features, functionality, and security.
  • To Communicate: To send service-related emails (such as account verification, updates, or notifications) and promotional messages, if you’ve opted in.
  • To Comply with Legal Obligations: To comply with laws and regulations, including tax and data protection obligations.
  • For Analytics: To aggregate data for market research, analytics, and reporting purposes.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

3.1 With Service Providers

We share your information with trusted third-party vendors and service providers who assist in operating our platform (e.g., payment processors, cloud hosting, marketing services).

3.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information with your explicit consent or at your direction.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. You may request the deletion of your personal data by contacting us as described below.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain conditions.
  • Object to Processing: You have the right to object to our processing of your data.
  • Data Portability: You can request that we transfer your data to another service provider.

To exercise any of these rights, please contact us at support@dataconverter.io.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to provide and improve our services. For more information about the types of cookies we use and how you can control them, please refer to our Cookie Policy.

8. International Data Transfers

When accessing DataConverter.io, please note that your information may be transferred to, stored, or processed in the United States, Canada, or other countries where our service providers are located. These countries may not have the same data protection laws as your jurisdiction. By using our platform, you consent to the transfer of your data to these countries.

9. Children's Privacy

DataConverter.io is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@dataconverter.io so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website. We encourage you to review this policy periodically to stay informed about our data practices.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@dataconverter.io

This document was last updated on October 6, 2024